Installing a Carbon Monoxide
(CO) alarm can save lives. CO
alarms are mandatory in all
Ontario homes.
Carbon Monoxide alarms
have a limited life.
Some alarms sound
intermittently when batteries
are weak or the sensor is
aging.
If you have natural gas appliances, you
will have natural gas pipes in your house.
Never assume you know where the pipes are.
Ask your licensed heating, ventilation and
air conditioning (HVAC) contractor to identify
all pipes before beginning renovations.
Identifying pipes will help prevent potentially
dangerous leaks during renovations.
Always call before you dig
– it’s the law.
Call Ontario One Call at
1•800•400•2255
to request a pipe and cable locate
at least one week before you plan
to break ground.
It’s a free service.
The location of the underground
utilities will be marked and
instructions will be provided
on a locate sheet.
Natural gas lines will be marked
with yellow paint or flags.
Damage to underground natural
gas pipes can have serious
consequences, including:
Injury to yourself and others.
Damage to underground natural
gas pipes can have serious
consequences, including:
Loss of essential services,
creating a safety risk.
Ice and snow can impact the safe
operation of your gas meter and
pressure regulator.
Keep your meter and regulator
clear and accessible during winter.
If you see ice build-up, call us at
1-877-Enbridge.
1•877•362•7434
The Canadian Standards
Association’s Natural Gas and Propane
Installation Code states that a 24”
service clearance is required around
natural gas appliances.
This distance may be greater than
24” if combustible items are
present or if specified in the appliance
manufacturer’s instructions.
If you’re buying new or used
natural gas appliances, they
must meet the certification
standards of the Canadian
Standards Association (CSA).
Burner flames that are yellow rather than blue could result
in a build-up of carbon monoxide. Shut off your stove and call a
licensed heating, ventilation and air conditioning (HVAC) contractor.
Be sure to keep your stove’s burners and oven clean.
The vent must be installed at least
3 feet away from the side of
your gas meter or 15 feet above the
meter.
The vent must be approved for use
with a natural gas dryer.
The vent shouldn’t be held together
by screws – lint can build up on the
screws, creating a dangerous
blockage.
Typically, gas leaks can
be detected by smell. But don’t
rely on your sense of smell alone.
A hissing sound can also indicate
a gas leak.
If you suspect a gas leak indoors:
Don’t smoke, use phones or
open flames.
If you suspect a gas leak indoors:
Leave electrical appliances,
switches and computers as
they are.
If you suspect a gas leak indoors:
Open windows and doors.
If you suspect a gas leak indoors:
Leave the building immediately.
If you notice dying vegetation in a specific
area or the smell of gas outdoors:
Put out all open flames.
If you notice dying vegetation in a specific
area or the smell of gas outdoors:
Keep windows and doors closed
to prevent gas from going inside.
If you notice dying vegetation in a specific
area or the smell of gas outdoors:
Stay clear of the area.
If any of your natural gas
appliances have come into
contact with water during a
flood, they’re not safe to use.
Stay out of the flooded area
to avoid potential electrical shock.
To have your appliances
repaired or restarted, contact
a licensed Heating, Ventilation and
Air Conditioning (HVAC) contractor.
Natural gas is colourless,
odourless and non-toxic
– but it’s highly flammable.
In order to easily detect
escaped natural gas, we
add a rotten egg scent.
If you smell gas indoors:
Remain calm.
If you smell gas indoors:
Leave electrical appliances,
switches and computers as
they are.
If you smell gas indoors:
Open windows and doors.
If you smell gas indoors:
Don’t smoke, use phones or
open flames.
If you smell gas indoors:
Leave the building immediately.
Installing a Carbon Monoxide
(CO) alarm can save lives. CO
alarms are mandatory in all
Ontario homes.
CO is odourless, colourless,
tasteless – and very poisonous.
Remember, a smoke detector
won’t detect carbon monoxide.
Buy a carbon monoxide alarm
or combination CO/smoke detector.
Follow the manufacturer’s instructions
for installing, maintaining and testing
the alarm.
CO alarms are your back-up line
of defence.
Before clearing the sewer
line beyond the walls of your
house, call 1•800•400•2255.
the big
deal?
It’s possible that some
natural gas lines could
intersect with sewer service
lines.
In these cases, using
motorized or water
jetting equipment could
damage the natural gas
line creating a serious
safety risk.
Call Ontario One Call at
1-800-400-2255 to request a
free natural gas sewer safety
inspection throughout our
service area, even if you're
not a natural gas customer.
Check for symptoms of CO exposure, like:
Headaches
Check for symptoms of CO exposure, like:
Nausea
Check for symptoms of CO exposure, like:
Dizziness
Check for symptoms of CO exposure, like:
Drowsiness or fatigue
Check for symptoms of CO exposure, like:
Burning eyes
Check for symptoms of CO exposure, like:
Confusion
Check for symptoms of CO exposure, like:
Loss of coordination
Check for symptoms of CO exposure, like:
Unconsciousness
If someone shows symptoms, leave
the building immediately, then call 911.
Your heating system needs regular
maintenance to work safely and
efficiently. You can also help keep it
problem-free by doing a few things
yourself:
Furnace maintenance:
Turn off your furnace and remove
the panel for the fan compartment.
It’s located either directly below
the burner or at the back of
the furnace.
Your heating system needs regular
maintenance to work safely and
efficiently. You can also help keep it
problem-free by doing a few things
yourself:
Furnace maintenance:
Check the filter regularly, and clean
or replace it when it looks dirty.
Your heating system needs regular
maintenance to work safely and
efficiently. You can also help keep it
problem-free by doing a few things
yourself:
Furnace maintenance:
Vacuum the fan compartment. Have
the motor’s fan belt replaced if it’s
worn.
Your heating system needs regular
maintenance to work safely and
efficiently. You can also help keep it
problem-free by doing a few things
yourself:
Furnace maintenance:
When you’re finished, replace all
panels and turn the furnace back on.
Always keep doors and panels
closed while the furnace is running.
Your heating system needs regular
maintenance to work safely and
efficiently. You can also help keep it
problem-free by doing a few things
yourself:
Furnace maintenance:
Check the manufacturer’s
instructions or ask your installer
for additional maintenance tips.
Your heating system needs regular
maintenance to work safely and
efficiently. You can also help keep it
problem-free by doing a few things
yourself:
Boiler maintenance:
Turn off the boiler and pump.
Your heating system needs regular
maintenance to work safely and
efficiently. You can also help keep it
problem-free by doing a few things
yourself:
Boiler maintenance:
Make sure the boiler or expansion
tank is filled to the proper level.
Your heating system needs regular
maintenance to work safely and
efficiently. You can also help keep it
problem-free by doing a few things
yourself:
Boiler maintenance:
Make sure there’s no furniture
directly in front of radiators to
allow heat flow.
Your heating system needs regular
maintenance to work safely and
efficiently. You can also help keep it
problem-free by doing a few things
yourself:
Boiler maintenance:
Clean dust from radiators.
Hand dig means using a shovel
with a wooden or insulated handle,
not using picks, bars, stakes or other
digging tools.
Never use mechanical equipment to
dig within 1 metre of the locate
markings.
Always dig around the locate marks,
not on them.
Some services may be buried at a
shallow depth, and a misplaced
shovel thrust can result in potentially
dangerous and costly consequences.
If you damage or nick an underground gas
line, call our emergency number
1•866•763•5427
Leave the excavation open until it
has been inspected by Enbridge
Gas Distribution.
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