General Terms of Use


These terms of use (the "Terms of Use") apply to the use of this website (this "Website"). This Website is an online information service provided by Enbridge Gas Distribution Inc. ("Enbridge").

Please read these Terms of Use carefully before using this Website as they contain important information that you should be aware of before using information contained within this Website. By accessing, browsing or using this Website, you agree to be bound by these Terms of Use. If you do not agree to all of these Terms of Use, please stop using this Website immediately. Enbridge may modify, alter or otherwise update these Terms of Use at any time without notice. By continuing to use the Website after the posting of a modification, you accept the modification.

These Terms of Use apply only to your use of the Website and do not apply to any other services or products that you may purchase from Enbridge, its affiliates or any third party.

Nothing in this Website shall be construed as creating any warranty or other obligation on the part of Enbridge. The terms and conditions applicable to any Enbridge product or service are contained in the specific agreement(s) relating to such product or service.

Currency and Accuracy of Information

Although Enbridge makes reasonable efforts to ensure that the information provided through this Website is current and accurate, Enbridge makes no representations or warranties as to the accuracy, reliability, completeness or timeliness of such information. The videos on this Website are provided to you for information purposes only. Enbridge does not warrant or represent that the information provided on this Website or in the videos contain all information you need for your safety in relation to the use of gas appliances or any natural gas hazards. Your safety remains your responsibility.

Hardware, Software and Internet Access

It is your responsibility to ensure that you have the appropriate hardware, software and Internet access services to access this Website and to allow proper use of the Website. If you have difficulty using the Website, please notify Enbridge. Neither Enbridge nor its affiliates or any third parties shall be responsible for any of your costs associated with your use and/or access of the Website.


We may use web-based tools when you visit this Website, such as "cookies" to track your online activities, in accordance with applicable law. Cookies are electronic files placed on your computer by a website server. The cookies track your online activities on this Website, including the IP address from which you accessed the Website. We may also use your IP address to help diagnose problems with our server and to administer this Website. We will not use cookies to collect any form of personal information.

Your web browser may be set to accept cookies automatically, but can be changed to decline them.

Links to Third Party Websites

This Website contains links to third party websites. These links have been provided solely as a convenience for users of the Website and do not constitute an endorsement by Enbridge or any of its affiliates of the content of such third party websites. Links to the Website may also be provided from other websites either known or unknown to Enbridge or any of its affiliates. Access to any other website linked to or from the Website is at your own risk. Enbridge, or any of its affiliates, have not reviewed and are not responsible for the content of any third party websites linked to or from the Website and do not make any representations regarding the content or accuracy of materials on such third party websites. Your use of any third party websites is subject to the terms of use applicable to such third party websites.

Limited License, Copyright, Trademarks and Use

The Website and its contents, including, but not limited to, articles, graphics, photographs, videos and other information (collectively, the "Content"), are protected by copyright, trademark and other proprietary rights of Enbridge, its affiliates or third parties. Except as expressly permitted in these Terms of Use, no portion of the Website or its contents, including trademarks, logos and service marks, may be reproduced in any form, or by any means, without prior written permission from Enbridge, its affiliates, or the applicable third party.

The copyrights in the Content are owned by Enbridge or by third parties who have licensed their materials to Enbridge for the purposes of this Website. These third-party materials are also copyrighted, and no copying or redistribution is permitted without the express written permission of Enbridge and the third party.

Enbridge grants to you a limited, personal, non-exclusive, non-transferable license to use and copy materials published by Enbridge on the Website solely for non-commercial use within your organization in support of Enbridge or its products and services. Such license is revocable by Enbridge at any time and at Enbridge’s sole option. No other use of the materials is authorized. You may not modify or alter the appearance or content of the home page or Website, including the images found on this Website, the content of any text or the layout/design of any page or form contained on a page without Enbridge’s express written consent. To obtain consent, please email your request to scott.foster@enbridge.com. You are granted only a limited license and nothing herein shall grant to you any rights in or to (i) any Enbridge trademarks; (ii) the Content on this Website; nor (iii) any other intellectual property or proprietary rights of Enbridge. You agree that any copy of Website materials which you make shall retain all copyright, trademark and other proprietary notices in the same form and manner as on the original and you must explicitly acknowledge Enbridge as the provider of such content and the owner of such copyright or trademark.


Enbridge may terminate your use of the Website if you have used the Website in any way that is contrary to the law, these Terms of Use, or in any way that disrupts the Website.

Disclaimer and Exclusion of Warranty

YOU ACKNOWLEDGE AND AGREE THAT INFORMATION OFFERED ON THIS WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND, INCLUDING WARRANTIES OF RELIABILITY, ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Enbridge expressly disclaims any warranty that this Website will operate in an uninterrupted or error-free fashion, that defects will be corrected, or that this Website or the server are free of viruses or other harmful components. In no event will Enbridge be liable to any party for any damages of any kind, including but not limited to direct, indirect, special or consequential damages for any use of this Website or any linked site including, without limitation, lost profits, loss of use, business interruption, loss of programs or other data, whether in an action based on contract, negligence or other tortuous action, even if Enbridge is expressly advised of the possibility of such damages. In no event will Enbridge warrant or guaranty the correctness, comprehensiveness, completeness, accuracy, timeliness, merchantability or fitness for any particular use or purpose of any information or any products or services featured on this Website.

Without limiting the generality of the foregoing, if you are dissatisfied with any portion of the Website or with any of the Terms of Use, your sole and exclusive remedy is to discontinue using the Website.


You agree to indemnify, defend and hold harmless Enbridge, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Website from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms of Use.


These Terms of Use shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, excluding the conflict or choice of law provisions. You agree to comply with all applicable laws and regulations in your use of the Website, including all applicable federal, provincial and local laws, and, if you reside outside of Canada, the laws of the country where you reside. If you access the Website from outside of Canada, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. Any dispute arising out of the use of the Website or these Terms of Use shall be governed by the laws of the Province of Ontario, Canada. You agree to submit to the non-exclusive jurisdiction of the courts in the Province of Ontario, Canada.


This Website is for informational purposes only and is not intended to provide any financial, legal or investment advice. No waiver of any breach of any provision of these Terms of Use shall constitute a waiver of any prior, concurrent, or subsequent breach of the same or other provisions hereof. All waivers must be in writing. If any court of competent jurisdiction finds any part or provision of these Terms of Use to be invalid or unenforceable, such findings shall have no effect on any other part or provision of these Terms of Use. These Terms of Use shall bind and ensure to the benefit of the parties and their respective successors, heirs, executors, administrators, personal representatives and permitted assigns. You shall not assign your rights or obligations hereunder.